Métiers of Information Systems & Technologies

Because security is a collective responsibility at LVMH, it requires the vigilance and cooperation of all teams to safeguard against cyber threats and ensure systems and applications are attack-resistant on a global scale. At Group level and in Maisons, LVMH cybersecurity and cyberdefense experts manage prevention and are constantly on guard to detect, defend, and manage crisis. From a comprehensive approach based on "security by design" all along the project lifecycle, to the active defense of applications and infrastructure, they maintain a resilient defense against the asymmetrical battle with cyber attackers.

LVMH leads the luxury industry into a new era of transparency and sustainability with the launch of the Aura Blockchain Consortium, in partnership with global luxury giants from all industries. This initiative underscores LVMH’s commitment to consumer trust by providing a secure, digital record of authenticity and traceability for luxury items throughout their lifecycle, including with the digital product passport. Through our Innovation & Blockchain Solutions teams, LVMH Maisons are harnessing Aura to share their heritage of craftsmanship and sustainable practices directly with customers, enhancing the bond between brand and consumer, while prioritizing data privacy and security.

The signing of the Green IT Charter reflects LVMH’s dedication to reducing the environmental impact of our technological footprint. Together with leading Maisons, the Group has set ambitious targets to cut down on carbon emissions by 20% by 2026. The approach focuses on extending the lifespan of our IT assets, optimizing resource management, and championing refurbished equipment. We are also committed to reducing our electrical consumption, showcasing our commitment to environmental stewardship. More than meeting goals; Green IT engages LVMH into a sustainable future in luxury.

LVMH Tech teams are the forefront of integrating Data & AI and Generative AI to empower Maisons, enhancing their capabilities through the data journey. We have developed Atom, an adaptive data platform designed to meet the unique needs of each Maison, equipped with tools for easy setup and management of Data and Business AI use cases. Beyond technical solutions, we provide organizational support for IT project implementation. LVMH Tech is also behind the "The Data Club," the community platform for Data & AI enthusiasts in the Group. Here, members can engage in discussions, share insights, and participate in deep-dive sessions and webinars, fostering a collaborative environment between Maisons and our partners.

LVMH Tech sets a new standard for omni-retail excellence in the luxury sector, pioneering a unified approach to the Group’s digital retail ecosystems, emphasizing consistency and synergy across Maisons, and fostering a cohesive ecosystem that leverages shared processes, code, and documentation.  
 
Our Clienteling initiative offers a library of components to enhance client experience, loyalty, and revenue by promoting innovation and shared features, while our Omni-Retail teams equip Maisons with comprehensive solutions, architectural guidance, and implementation toolkits to facilitate and hasten digital transformation.